Claim this profile
This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
4.2
- Automotive
- Defiance, OH
About this business
Automotive
Location details
8715 OH-66, Defiance, OH, 43512, United States
Weekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
4.2860 reviews
Select a rating
- BBB (40)
- Google (820)
- Birdeye (0)
9 months ago
Have been trying to cancel my membership for over two months. Multiple calls, emails, online forms, etc. The business WILL NOT cancel my recurring payment and I have been forced to get a whole new debit card because of this. This is not a random occurrence as I know others personally who have the same problem. This practice should be illegal and I am also taking this to the press.
9 months ago
This was the worst car wash ever!!Besides being horrible, they damaged my car, and now they won't return my call so I can have my car repaired. Do not ever go to this wash!
9 months ago
I recently had the misfortune of experiencing the appalling business practices at Take 5 Car Wash in ****, **. Initially, I pulled up to what seemed to be a fully automated car wash, expecting a simple transaction for a car wash. To my dismay, the establishment failed to adequately inform me of their underhanded membership sign-up scheme.Upon arriving at the car wash, I was presented with four car wash options, but shockingly, there was no mention whatsoever of memberships or any agreement to sign up for one. Little did I kn...read more
10 months ago
Id give 0 stars if I could. This place is a scam! Canceled my membership in August and Ive been charged 3 more times, 2 weeks apart. They even sent me an email showing they canceled it. You cant get a clear answer when you call, they tell you theyre putting in a ticket and marking it high priority, horrible customer service! And wont take mobile phone calls. So much for locally owned!
10 months ago
This Carwash started off with good customer service but quickly turned to the worst customer service experience I've ever had by any business. The employees at the * ********** location in ************, ** are extremely unprofessional, dismissive, and rude. In attempting to cancel my membership, I gave more than 10 days notice, went back and forth through email to receive confirmation, tried the online chat, and had five separate phone calls with representatives trying to cancel. They assured me I would not be charged for re...read more
10 months ago
I cancelled my membership in May and have been charged every month since then. I can’t get anyone at customer service to answer the phone. I have also texted and got confirmation of cancellation but I am still being charged. Fraudulent business.
10 months ago
The car wash itself is fine. It's a bit overpriced for what it is, but the real problem I have is that we were double charged for our membership one month. When I called originally to resolve the issue, I didn't have all the information the gentleman on the phone needed to find our account (it is for my husband's car). With my busy schedule, I forgot it about it for a bit, but recently picked back up on trying to get help to resolve the issue. I have called the customer service number twice in that last 6 weeks, left message...read more
11 months ago
I was supposed to be charged $29.99/month and wound up being charged $39.99. I have been trying to cancel my membership since 8/15. Eight emails and two phone calls and still is not cancelled. Having to cancel my debit card and dispute the charges to get rid of them. Total scam.
11 months ago
Very unfriendly. Cant get a hold of them to cancel membership. Very unprofessional. Hung up on my husband. We have called numerous times to cancel but they wont return our call. We are very dissatisfied with their business management. We just want to cancel membership immediately. They bought out Magic Tunnel and many people are very unhappy. Their employees are very rude and wont help us and have no idea what to do
Frequently asked questions about Take 5 Car Wash
How is Take 5 Car Wash rated?
Take 5 Car Wash has a 4.2 star rating with 860 reviews.
When is Take 5 Car Wash open?
Take 5 Car Wash is closed now. It will open at 8:00 a.m.
Browse nearby
Healthcare
Automotive
Real estate
Wellness
Home services
Consumer services
Dental
Legal
Finance
Contractors
Retail
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com