What Do Luxury Consumers Want From Brands? (2024)

Wondering what luxury consumers want from brands? You’re not alone. Most people assume that luxury consumers just want expensive things. But market research insights into this group reveals that’s not always the case. In fact, there are a few different things that luxury consumers look for in brands. A lot of marketers are curious about what makes luxury consumers tick and we speak your language. In this blog post, we’ll take a look at some of the common characteristics of luxury consumers and what they want from brands. We’ll also provide some tips for marketing to luxury consumers.

First and foremost, our insights reveal that luxury consumers want authenticity. They can see through sneaky attempts at trying to be luxurious, and it just makes them feel misunderstood.

Secondly, luxury consumers want quality. Consumers understand that you have to charge more for quality goods, but they don’t want brands to cut corners in order to save a buck. They are savvy and can tell when something is cheaply made, and it really ruins their experience. Plus, it makes your entire brand look bad in the process. Consumer feedback cautions luxury brands to be mindful to focus on quality over quantity; it will definitely pay off in the long run.

They also want uniqueness. They don’t want to be wearing the same thing as everyone else, so luxury brands need to make sure their products stand out from the crowd.

Lastly, our market research shows that they want innovation. Consumers love it when brands come out with new products or services that shake up the industry; it keeps things interesting helps keep wallets open. Don’t be afraid to experiment with different ideas – as long as they still adhere to your core values – and see what sticks.

Luxury consumers are a discerning bunch, and they expect a lot from the brands they choose to spend their hard-earned money on. That’s why market research is so important for luxury brands – it helps them to get an understanding of what consumers are looking for, and how to deliver it.

Luxury brands need to be aware of the evolving landscape and keep up with the latest market research insights. Here are four things that luxury consumers want from brands:

    1. They want brand experiences that are personal and exclusive.
    2. They want brands that anticipate their needs and offer a personalized service.
    3. They want transparency and integrity from brands.
    4. They want a sense of community from brands.

By understanding what luxury consumers want, brands can ensure that they remain relevant and appeal to this important market segment.

To summarize, consumers want quality, exclusivity, and a feeling of belonging. They also want you to be innovative and consistently come up with new products and ideas. And finally, they want you to stay true to your roots while expanding into new markets.

To Learn More how The Olinger Group can help your brand, click below.

What Do Luxury Consumers Want From Brands? (1)

What Do Luxury Consumers Want From Brands? (2024)

FAQs

What Do Luxury Consumers Want From Brands? ›

To summarize, consumers want quality, exclusivity, and a feeling of belonging. They also want you to be innovative and consistently come up with new products and ideas. And finally, they want you to stay true to your roots while expanding into new markets.

What do consumers want from brands? ›

Authenticity and Trust – Consumers seek genuine and transparent communication from brands, valuing honesty over marketing gimmicks. Personalisation – A tailored experience that recognises individual preferences and needs is highly valued by consumers.

What are the values that customers seek in purchasing a luxury brand? ›

Luxury segment consumers are selective and seek exceptional experiences and exclusive products. These customers value quality over quantity, seek exclusivity, and are willing to pay more for it.

What consumers want from fashion brands? ›

By prioritizing sustainability, inclusivity, technological innovation, personalization, minimalism, and local craftsmanship, fashion brands can not only meet consumer demands but also contribute to a more ethical and exciting future for the industry.

Why are people attracted to luxury brands? ›

People buy luxury goods despite not being able to afford them for several reasons, including a sense of irrationality, a belief that a higher price equals higher quality, a desire for higher self-esteem, and a desire for a sense of accomplishment.

What do consumers want from luxury brands? ›

To summarize, consumers want quality, exclusivity, and a feeling of belonging.

What do consumers want from brands in 2024? ›

Offer premium products where they matter

Integrating loyalty and pricing strategies, instituting pricing tiers, and tailoring product assortments at the local and channel levels are ways that consumer businesses can provide value to consumers, while also managing economic pressures.

What is a luxury brand target customer? ›

Luxury brands target high-net-worth individuals (HNWI) and aspirational consumers who are willing to pay a premium to own exclusive, high-quality products.

What are the 4 P's of luxury brands? ›

This article explores the unique marketing mixes employed by Loud and Quiet Luxury brands. Fashion professionals can gain valuable knowledge on how to leverage the 4Ps (Product, Price, Place, Promotion) to achieve brand differentiation and target audience engagement.

What factors are most important to luxury buyers? ›

According to a survey carried out by ProdegeMR, quality was the most important factor that influenced luxury goods purchases of 75 percent of UK consumers. For 68 percent of consumers, price was another important factor. The least popular factor was celebrity endorsem*nt of luxury goods.

What attracts customers to a brand? ›

Creating relevant and valuable content for your target audience can help you attract their attention. It showcases what sets you apart from competitors, helps establish trust in your brand, and builds a reputation for providing quality services or products.

What is the luxury market outlook for 2024? ›

In 2024, the Luxury Goods market is projected to generate a revenue of US$368.90bn. This market is anticipated to grow at an annual rate of 3.22% (CAGR 2024-2028).

What are the main reasons consumer follow brands? ›

Why People Follow Brands on Social Media
  • They like the brand. ...
  • To be notified about special offers/promotions. ...
  • To learn about new products and services. ...
  • For freebies. ...
  • For updated brand news. ...
  • Because they are a current customer. ...
  • Because of the exciting content. ...
  • For access to exclusive content.
Sep 18, 2022

How to reach luxury consumers? ›

Action Steps:
  1. Limited Editions: Release limited-edition products to create scarcity. Scarcity in Marketing.
  2. Exclusive Collaborations: Partner with other luxury brands for exclusive offerings. Luxury Brand Collaborations.
  3. VIP Events: Host invitation-only events to enhance exclusivity. Creating Exclusive Events.
Jun 17, 2024

Why do rich people buy luxury brands? ›

Nearly 60% of luxury consumers say that quality and durability are the main reasons they purchase luxury goods, according to Bain & Company. Luxury brands trade on the fact that their products last longer than standard category items.

What are the characteristics of luxury brand consumers? ›

Luxury consumers want their purchases to reflect their uniqueness and personality. They crave products and services that are not available to everyone. For this reason, they love customised, rare, or limited edition products. Indeed, luxury goods are seen as a way to differentiate oneself from others.

What do consumers value in a brand? ›

A strong brand identity, intuitive online shopping experience, and visible in-store safety precautions are essentials to make a great first impression with consumers.

Why do consumers prefer branded products? ›

Perceived Worth:

While branded goods often carry higher price tags than generic ones, people are ready to pay for the perceived quality, stylishness, and prestige associated with the brand. This allows brands to enjoy the benefits of premium pricing.

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