Contact Us (2024)

Thank you for contacting HCA Healthcare.

Please note: This inbox is only monitored periodically during normal business hours, so if you have an immediate need regarding patient care, please call the hospital or facility directly. To better serve you, please choose from the following menu options for assistance.

HCA Healthcare maintains a confidential Ethics Line for reporting possible misconduct or obtaining guidance on an ethics or compliance issue. The ethics line number is (800) 455-1996. It is answered 24 hours a day and accommodates numerous languages.

I have a question about careers, internships, or my job application

To apply to HCA Healthcare or an HCA Healthcare Affiliate or to learn what opportunities are available, please visit Careers at HCA.
All internships are posted on our career site. We recommend searching for opportunities on the Careers website starting in the November before the summer that the internship is being requested.
For technical questions on an application to HCA or an HCA Affiliate, call(844) 422-5627, then press Option1. Please note: This number is for technical system support only.

I have a question about my payroll, W2s, benefits, or 401k

If you are a current or former employee with questions about employment records, payroll, W2s, or benefits, please visit HCA hrAnswers or call (844) 472-6797.
If you are a current or former employee with questions regarding your 401k, other retirement plans or have received a notice from social security about a potential benefit held in your name, please contact BConnected HCA at (800) 566-4114.

I have a question about a bill or insurance payments

Patient accounts are handled by each hospital's Patient Account Services center. If you have a question about your bill or account for services rendered at an HCA Healthcare hospital, go to your hospital's local website and look for a "Bill Payment or Inquiry" link.

I have a question about my password, username, or login ID

If you are a current employee needing help with resetting a password or login ID, please contact Client Support Services at (615) 344-4357 or(800) 265-8422.
If you need assistance logging into your employment application, call(844) 422-5627, then press Option1.
If you need assistance with signing-in to your MyHealthOne patient portal account, please visit MyHealthOne or call our portal support team at (855) 422-6625 Mon-Sat 8am-10pm CST.

I have a question about becoming a vendor for HCA Healthcare

To become an approved vendor for HCA Healthcare, please call (615) 344-2966.

Answers for other frequently asked questions

If you would like to verify employment for former or current HCA employee, please contact Thomas and Company at (615) 242-8246. Our employer code is HCA747.
If you have questions about stock, please see the Investor FAQs on our Investor Relations page.
If you need to obtain patient records for yourself or someone else, please contact the business office at the facility you received medical treatment.

If you like what we're doing, or you think we could be doing something better, or you have a question or comment, please let us know. We welcome your feedback.

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